1 Hamilton Pl
Boston, MA 02108
HISTORY OF THE ORPHEUM THEATRE

The Orpheum was built on the site of the Boston Music Hall in 1852. In 1900 the building was nearly gutted and rebuilt within the old walls for conversion into a vaudeville theatre. It reopened on February 12, 1905 as the Empire Theatre. When Percy Williams took over the theatre on September 3, 1906 it was renamed the Orpheum. It was then sold to Marcus Loew in 1910. Loew bought additional land and hired architect Thomas Lamb to design a new theatre. The new theatre was designed in the Adam style with expanded capacity. The proscenium arch was made of golden hued glass and illuminated from behind.

In January 1916 the theatre reopened hosting a combination of vaudeville and film. Vaudeville was replaced in the 1930’s with first-run double features. In 1965 film distributors dropped the exclusive first run policy for downtown theatres. This was a tough time for the Orpheum because it then had to compete with nearby theatres for first-run films. Loew’s abandoned the Orpheum Theatre on January 18, 1972. It was renamed the Aquarius and was once again a home for live performances. In May of 1974, Sarah Caldwell moved the Opera Company in and renamed it the Orpheum. The Washington Street entrance no longer exists. It now plays host to a succession of Live Performances booked by companies such as Tea Party Concerts and Live Nation.


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POLICIES

ACCESSIBILITY:

There are accessible stalls in the downstairs restrooms and accessible seating for guests with hearing, mobility and visual disabilities. There is no on street handicapped parking, but drop offs, under certain circumstances, are allowed.

You can purchase tickets for accessible seats by calling 800-745-3000 to reach a Fan Support specialist, visiting the venue box office or clicking the Request Accessible Tickets button on your event when purchasing on Ticketmaster.com.

To request a sign language interpreter please email informationorpheum@crossroadspresents.com.

ALCOHOL POLICY

To purchase alcoholic beverages, a patron must present a valid MA river’s License, MA Liquor ID, U.S. Passport or Military ID, which indicates the patron to be at least 21 years of age. (MA ID cards, duplicate licenses, expired, damaged, and driver’s licenses which do not have photos will not be accepted.) Out of state licenses are acceptable only if the patron is aDt least 21 years of age. Patrons who present an out-of-state drivers license will be required to produce a second form of identification (e.g. credit card). Any patron in the possession of alcoholic beverages on premises may be requested to produce identification that satisfies the foregoing requirements. We will not serve more than two alcoholic beverages per person.



ANIMALS

No animals may be brought into the venue except officially designated animals that assist our guests with special needs.


ATM MACHINE

There 1 ATM machine located in the lobby of the Orpheum theatre.


BACKPACKS

Backpacks are allowed in the gates unless otherwise specified.
Phone 617-562-8800.


BOX OFFICE

The box office will stay open until an hour after the performance begins on the evening of a show. For more information, please visit our box office page.


CAMERAS

Unfortunately the issue of cameras is a little difficult. Some artists do allow them, so artists do not. However if cameras are allowed they must be disposable or small non-professional cameras. Think a simple point and shoot camera. Cameras with zoom lens and video recorders are not allowed.


CAPACITY

The Orpheum Theatre has a capacity of 2,700.


CELL PHONES

We ask that you use proper cell phone etiquette during a performance at the Orpheum Theatre. Please try to refrain from using your cell phone during a performance and if you must use it, please exit the seating area.


CHILDREN

For most performances babies in arms, in other words children up to the age of 2, may enter free of charge. All other children must have a ticket.


DOORS

Doors open forty five minutes before the scheduled show time unless otherwise noted.


CONCESSIONS

There is limited food available on an event by event basis. Beer and wine are also available.


PARKING

The Orpheum Theatre does not have a private parking lot. There are many parking garages nearby including but not limited to: Boston Common Garage and the Center Street Garage.


PROHIBITED ITEMS

Cans, Glass bottles, Laser pointers, Weapons, Firearms


PUBLIC TRANSPORTATION

Conveniently located near The Boston Commons, The Orpheum Theatre is accessible from the Park Street Station on the MBTA Red and Green Lines. There is also an Orange Line station one block away at Downtown Crossing.


RE-ENTRY

Re-entry is allowed during intermission


REFUND POLICY

No refunds or exchanges allowed.


RESTROOMS

There are men’s and women’s restrooms in the lobby and on the mezzanine level.


SECURITY

For our guests safety we make sure the Orpheum Theatre is fully staffed with security personnel. If you have a security issue, please contact a member of security at any time.


SMOKING

Smoking in the Orpheum Theatre is strictly prohibited. Any patron caught smoking will be evicted.


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TICKETS


When is the box office open?

10:00 a.m.-5:00 p.m. — Monday – Saturday.


How do I pickup will call tickets?

Tickets are mailed out 10 days before an event. After that, all phone and internet orders will be left at Will Call.


What payment options do you accept?

Acceptable forms of payment include: MasterCard®, Visa®, American Express, and cash.


How do I contact the box office?

Phone: 617.482.0106


Do children need their own tickets?

For most performances, babies in arms (infants up to two years of age) may enter free of charge. All other children must have a ticket.


ATM Machine:

There 1 ATM machine located in the lobby of the Orpheum theatre.


Refund Policy:

No refunds or exchanges allowed.


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DIRECTIONS:
From the North:
Take 93 South to Exit 26 (Storrow Drive / North Station exit). Take the Government Center exit on the left. Go straight at flashing red light. Take a left onto Cambridge Street (the CVS and Spring Wells Market will be on your right). Cambridge Street turns into Tremont Street. The Orpheum Theatre is located at 1 Hamilton Place (an alley off of Tremont St), directly across from the Park Street Church. No parking is allowed on Hamilton Place.
From the South:
Take 93 North to Exit 23. Take the left lane of the exit ramp towards Government Center. Proceed straight through two sets of lights and take a left at the third light. Bear right and take a left at the light for Tremont St. Hamilton Place is on the left just before the third light on Tremont Street. The theatre is at the end of Hamilton Place. No parking is allowed on Hamilton Place.
From the East:
From I-90 West: Partial toll road take exit 25 toward South Boston. Turn left at Seaport Blvd and take the 3rd right onto Atlantic Ave. Turn left at State St and take a slight left at Tremont St. Turn left at Hamilton Pl. The Orpheum Theatre will be on the right.
From the West:
Take I-90 East (Mass Pike) to exit 24A toward South Station. Keep left at the fork to continue toward Atlantic Ave then take a slight right at Atlantic Ave. Turn left at State St and a Slight left at Tremont St. Turn left at Hamilton Pl. The Orpheum Theatre will be on the right.

SEATING CHART