The Orpheum was built on the site of the Boston Music Hall in 1852. In 1900, the building was nearly gutted and rebuilt within the old walls for conversion into a vaudeville theatre. It reopened on February 12, 1905 as the Empire Theatre. When Percy Williams took over the theatre on September 3, 1906, it was renamed the Orpheum. It was then sold to Marcus Loew in 1910. Loew bought additional land and hired architect Thomas Lamb to design a new theatre. The new theatre was designed in the Adam style with expanded capacity. The proscenium arch was made of golden hued glass and illuminated from behind.
In January 1916, the theatre reopened hosting a combination of vaudeville and film. Vaudeville was replaced in the 1930’s with first-run double features. In 1965, film distributors dropped the exclusive first run policy for downtown theatres. This was a tough time for the Orpheum because it then had to compete with nearby theatres for first-run films. Loew’s abandoned the Orpheum Theatre on January 18, 1972. It was renamed the Aquarius and was once again a home for live performances. In May of 1974, Sarah Caldwell moved the Opera Company in and renamed it the Orpheum. The Washington Street entrance no longer exists. It now plays host to like performances booked by Live Nation.
1 Hamilton Place, Boston, MA 02108
Conveniently located near The Boston Commons, The Orpheum Theatre is accessible from the Park Street Station on the MBTA Red and Green Lines. There is also an Orange Line station one block away at Downtown Crossing. Please visit the MBTA website for details.
The Orpheum Theatre does not have a private parking lot. There are many parking garages nearby including but not limited to: Boston Common Garage and the Center Plaza Garage.
The box office is open Monday – Saturday from 10 AM – 5 PM and on show nights.
Will call is available on the night of the show.
Orpheum Theatre tickets may be purchased in person from the Orpheum Theatre box office. A small service fee is charged per ticket
Orpheum Theatre tickets may be purchased online through Ticketmaster.com. Tickets purchased online are subject to a service fees which vary by ticket price.
Be careful not to purchase through unverified retailers as we cannot guarantee the validity of those tickets.
Cash – American Currency Only
Credit Cards – Mastercard, Visa, Discover, American Express. Credit cards must be accompanied by a photo ID (license or passport)
Will call is available only on the night of the show.
Tickets purchased at the box office in-person should be treated as cash and cannot be lost or replaced.
If you purchased your tickets online through Ticketmaster please contact Ticketmaster customer service at 1-800-653-8000.
There are no refunds or exchanges on tickets.
You can purchase tickets for accessible seats by calling 1-800-653-8000 to reach a Fan Support specialist, visiting the venue box office or clicking the Request Accessible Tickets button on your event when purchasing on Ticketmaster.com. There are accessible stalls in the downstairs restrooms.
You can purchase tickets for accessible seats by calling 1-800-653-8000 to reach a Fan Support specialist, visiting the venue box office or clicking the Request Accessible Tickets button on your event when purchasing on Ticketmaster.com.
Assistive Listening Devices are available upon request. Please ask for a head usher at the theatre and plan to leave an ID with us while using the device.
Sign Language Interpreters
If you would like to request sign language interpreters for a show please let us know in advance by emailing firstname.lastname@example.org.
Service Animals are allowed at shows but please no other animals.
All shows at the Orpheum are all ages unless otherwise indicated. For most performances babes in arms (up to 2 years old) may enter free of charge. All other children must have a ticket.
The consumption of alcohol is prohibited by patrons under the age of 21. Anyone violating this by law will be evicted and the alcohol will be confiscated without refund. To purchase alcoholic beverages, a patron must present a valid MA driver’s license, MA liquor ID, US passport or military ID, which indicates the patron to be at least 21 years of age. Duplicate licenses, expired licenses, damaged licenses and driver’s licenses which do not have photos will not be accepted. Patrons with MA ID cards will be required to present a second form of identification (e.g. credit card). Out of state licenses are acceptable only if the patron is at least 25 years of age. Patrons between the ages of 25-30 who provide an out-of-state driver’s license will be required to produce a second form of identification (e.g., credit card) Rhode Island patron’s between 21 and 30 years of age must present valid, non-duplicated state issued driver’s license and will be required to present a second form of identification (e.g., credit card). Any patron in the possession of alcoholic beverages on premises may be requested to produce identification which must satisfy the foregoing requirements. No refunds will be offered for confiscated beverages. Any patron who presents false identification or who passes alcohol to a minor may be subject to eviction and arrest. We will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron. We will not serve any patron whom we believe to be intoxicated. Alcoholic beverages may not be taken into or removed from the premises. Any patron in the possession of alcoholic beverages not obtained on the premises will be subject to eviction. We retain the right to refuse any ID, and to refuse/cease service to any patron at any time. Patrons who are evicted or refused entry for violating the alcohol policy will not be issued a refund.
There is an ATM in the lobby of the Orpheum.
All bags are subject to search by security.
Non-professional cameras (cameras without detachable lenses) ARE allowed into the club unless the artist prohibits for the night.
All types of recording devices are NOT allowed inside the club unless it is specifically allowed by the artist.
We ask that you use proper cell phone etiquette during a performance at the Orpheum Theatre. Please try to refrain from using your cell phone during a performance and if you must use it, please exit the seating area. Please note that some performances prohibit all cell phone use during show. Thank you for your cooperation.
There is limited food available on an event by event basis. Beer and wine are also available.
Door time is typically 1 hour before show time. Please check the show listing for details.
Re-Entry is not permitted.
For the safety of our guests, we make sure the Orpheum Theatre is fully staffed with security personnel. If you have a security issue, please contact a member of security at any time.
Smoking in the Orpheum Theatre is strictly prohibited. Any patron caught smoking will be evicted.
Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the venue. We do not provide weapon lockers. Weapons may not be checked in. Weapons include, but are not limited to, the following: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, projectiles of any kind, knives and weapon replicas. Guests found in possession of the above-mentioned items will be asked to remove the item from the venue or dispose of it. Guests who refuse to comply will be evicted from the premises.
Drugs, drug paraphernalia, illegal substances of any kind, Go-Pros, selfie sticks, masks, laser pointers, professional audio or video equipment, unsealed liquids or gels, jewelry or clothing that could inflict harm, stuffed animals or toys
The list of prohibited items is subject to change at the discretion of venue management.